Service Operations Dynamics
تأليف : Chris Voss
النوعية : الفكر والثقافة العامة
نعتذر، هذا الكتاب غير متاح حاليًا للتحميل أو القراءة لأن المؤلف أو الناشر لا يسمح بذلك في الوقت الحالي.
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Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent by Chris Voss..This innovative book presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply. Combining a systems perspective with a focus on service supply chains,
the chapters provide a clearly framed set of mechanisms and theories with a focus on innovation-driven sectors and the game-changing role of IT. With each chapter built around real-life examples and service companies, the primary services supply chain is discussed alongside four key stakeholder groups: workforce, customers and markets, buyers and suppliers, and IT and innovations.
Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent by Chris Voss..This innovative book presents an up-to-date account of service operations, spanning topics such as IT-enabled services, service supply chain and volatility of demand and supply. Combining a systems perspective with a focus on service supply chains,
the chapters provide a clearly framed set of mechanisms and theories with a focus on innovation-driven sectors and the game-changing role of IT. With each chapter built around real-life examples and service companies, the primary services supply chain is discussed alongside four key stakeholder groups: workforce, customers and markets, buyers and suppliers, and IT and innovations.
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